A PERSONAL TOUCH
Spiritel is in business to help you optimize your telecommunications. We build strong relationships with our clients because we truly care about your success. Providing outstanding service is our mission. We go above and beyond to ensure your total satisfaction on every project and we are always ready to help you fulfill your  telecom requirements.

RELATIONSHIP BASED ON TRUST
Our industry is dominated by large telecommunications companies who have lost touch with customer needs. Spiritel offers a different approach based on trust, honesty and integrity. Our team develops a strong relationship with each customer so that we are in tune with your overall telecom requirements, business goals and long term objectives.

We build trust with you by providing:

• A committed account manager
• Network engineering resources
• A dedicated support representative

To us, that is trust in the relationship.

ACCOUNT MANAGEMENT
A good account manager is proactive and one step ahead of the game. At Spiritel, your account manager looks out for your best interest. As an unbiased consultant, your account manager evaluates the entire market to find the optimal solution for your company. At Spiritel Solutions, your account manager is always there for you and maintains a long-term, stable account relationship.

To us, integrity means being your advocate. We do this by:

• Giving you a single point of contact for all your carriers 
• Negotiating the most aggressive contracts on your behalf
• Educating you on new technologies and services
• Executing the plan and always delivering as promised

Your Spiritel Solutions account team drives your initiatives, whether it is optimizing your telecom network, assisting with expansion or finding ways to reduce costs.

NETWORK ENGINEERING
Whether you need to migrate from a legacy network to a cutting-edge MPLS network, need to deploy a redundant Internet topology with BGP, need to launch a complex metropolitan Ethernet design, or just need help optimizing your network design, our engineering staff can help.

Spiritel Solutions engineers have experience both on the customer and carrier side of telecommunications. The team has had experience working in both the large enterprise WAN environment as well as working for carriers supporting all data products and services.

Organizations that understand network design from a hardwared standpoint are plentiful, and most providers have staff that understands data services from a carrier perspective. Spiritel Solutions brings engineering expertise in local routing and switching as well as carrier data networks. In addition, we provide this network design and assistance as a free value-add to our customers.

CUSTOMER SUPPORT
At Spiritel Solutions, your dedicated support team takes ownership of any issue, whether it be fixing billing problems, maintaining inventories of services, dogging repair tickets, or making sure services turn up on schedule.

Our support representatives are seasoned professionals with experience across multiple carriers and services. We know how to get things done, often leveraging long-time personal relationships with carrier techs, provisioning personnel, and so on, to cut through the red tape. More important, your support rep knows your services, knows what you are trying to accomplish, knows your personnel and knows how best to do business with your organization.

At Spiritel Solutions, our customer support team will always follow through on the promises we make to you.

PROJECT MANAGEMENT
Spiritel Solutions has decades of telecommunications experience to streamline the implementation of your projects for multiple carriers. Spiritel Solutions provides solutions by combining best-of-breed services from multiple carrier offerings to reduce costs and optimize performance. That's trust in the technology.